

were moderately smart
This is mostly the problem in a lot of cases. A lot of companies don’t pay you to be smart… they pay you to be “efficient” which normally means cheap.
Good and skilled people may be in a lot of these companies… but their hands may be tied in terms of choices.
100%
Germany is providing an open source solution to gsuite (which I haven’t looked at yet) but am told it’s pretty good. More open and more choice is great.