

Big companies are subject to constant audits. You, too, can check their balance sheets that are released and scrutinize the numbers.
While you may personally dislike MS products, most of the world’s businesses and governments run on them. That’s licensing money every month without fail. They can literally charge whatever they want because companies with staff want Office and Windows Server backend.
AI is good and cheap now because businesses are funding it at a loss, so not sure what you mean here.
The problem is that it’s cheap, so that anyone can make whatever they want and most people make low quality slop, hence why it’s not “good” in your eyes.
Making a cheap or efficient AI doesn’t help the end user in any way.