Ordered something that was gonna take a week to get here, and today it was supposed to arrive.
My package wasn’t here though; it turns out I forgot to put in the last number of my address on the shipping info and now it’s been sent back because it was a non-existent address :'( I also have to figure out what company I need to contact next week to update the delivery address for since USPS didn’t directly handle the package entirely. Sad day and mild inconveniences all around
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Having worked customer support for a major shipping company the best thing to do is to update your address with the merchant you bought from.
I ended up doing that. They said they would refund me when it got returned back to their warehouse when I talked to support.
I work in a e-commerce and the amount of people that forgets the street number is insane.
We send email to ask clarification: no response (probably filtered by the artificial stupidity classification in Gmail, everyone only reads the main category)
We call them to ask clarification: nobody picks up because they assume it’s telemarketing
I blame the Google chrome auto fill, because it fills the whole form automatically instead of line by line like on Firefox, so people assume that it’s filled correctly while instead the browser decided to omit the street number