Archived version: https://archive.ph/hguLn

Excerpt (and context):

Apple Maps’ offering might surprise people who remember its disastrous launch in 2012, which the Guardian described as the company’s “first significant failure in years”. Users were more than furious – they were lost, sometimes dangerously so. In Australia, police had to rescue tourists from the huge Murray-Sunset national park, after Maps placed the city of Mildura in the wrong place by more than 40 miles. Some of the motorists located by police had been stranded for 24 hours without food or water. In Ireland, ministers had to complain directly to Apple after a cafe and gardens called “Airfield” was designated by the service as an actual airport.

But mostly the map was just glitchy and unhelpful, its directions always a little off kilter. Users revolted and Apple made a rare retreat, allowing Google Maps to be used as the default on many iPhone apps and apologizing for the product.

  • Em Adespoton@lemmy.ca
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    2 years ago

    I switched over to Apple Maps from Google Maps around 5 years ago. Still go back for certain kinds of details, but in general Apple’s offering works better for navigation for me.

    • meseek #2982@lemmy.ca
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      2 years ago

      Same. AM has been terrific for a long time now. And I’d say for directions and mapping, AM is essentially the same as GM. Where AM really shines is the quality, speed and responsiveness, especially when it comes to features like street view. The quality is insane compared to GM.

  • Ilandar@aussie.zone
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    2 years ago

    In Australia, police had to rescue tourists from the huge Murray-Sunset national park, after Maps placed the city of Mildura in the wrong place by more than 40 miles. Some of the motorists located by police had been stranded for 24 hours without food or water.

    I don’t remember this stuff at all, but it is quite amazing that a) Apple Maps was that bad and b) people blindly followed it’s directions to that extent without checking a real map or just applying some common sense based on the signage along major roads.

  • okiokbar@lemm.ee
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    2 years ago

    Frustratingly, the two are good at different things.

    Apple Maps is mostly better at announcing driving routes. Routing quality is similar - they provide different, but similar-quality routes. Public transport routes are superior because - shockingly - they seem to have more accurate data than Google Maps. Google Maps is still superior in the specific location of a business within a narrow area. Apple Maps has more errors where the marker is on the building, but Google Maps has it at the entrance.

    At the same time, local search is terrible. Their partners’ and their proprietary data is inadequate and it seems businesses don’t know they could/should care and don’t maintain listings. I’ve submitted several changes in my local area and while they are usually accepted, some of them ended up reverted a while later. They seem to be working on this and hopefully they’ll eventually catch up - but I’m not sure how, if businesses don’t maintain their listings!

    • beefcat@beehaw.org
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      2 years ago

      Ironically, my home address is more consistent in Apple Maps than Google Maps. There are multiple accepted spellings of my street name, and which one you use with my house number yields a different location on my street in Google maps. Apple Maps always gives the correct location.

      It’s a problem when I order food to be delivered because sometimes their system will auto correct the address I provide to one of the spellings that Google Maps thinks is way down the street from where I actually live.

  • george@midwest.social
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    2 years ago

    I was on vacation recently and Apple Maps gave a weirdly circuitous route from our hotel to a restaurant. I checked Google Maps and it showed the direct route I expected, so I went with that.

    Google Maps routed me on to a street that was closed due to construction, Apple Maps was smart enough to route around the construction.

    I expect general parity between Apple and Google Maps, I had not expected Apple to have better data.

  • max@feddit.nl
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    2 years ago

    It’s pretty good. Using it locally as well as internationally (to France and back). Haven’t faced any issues, really. The only thing that is, to me at least, pants on the head levels of stupid, is not having cycling directions in The Netherlands of all places. Come on!!

  • AutoTL;DR@lemmings.worldB
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    2 years ago

    🤖 I’m a bot that provides automatic summaries for articles:

    Click here to see the summary

    But with one earbud in and Siri activated, you can have a friendly voice guide you through a foreign city, drifting you towards cycle lanes and safer routes and navigating often complex one-way systems.

    In my hometown of London, where a lot of cycling routes are pathways in woods or through reservoirs, it has a habit of sending you down these dark and sometimes dangerous paths at night when the streets are much quicker and mostly empty.

    In the post-apocalyptic, post-internet world in HBO’s The Last Of Us, there’s a scene in which the main character Joel, having spent weeks traversing an icy wasteland, happens upon a small cottage inhabited by an old couple.

    As Cue himself recognises, “there are really only two mapmakers left in the world, in ourselves and Google” – and that monopoly of information, says Clancy Wilmott, a professor specialising in digital cartographies at Berkley, has consequences.

    For their part, the Apple Maps engineers I spoke with acknowledged that they were more reliant on AI, aerial photography and existing data in rural settings and were focusing on expanding to more cities.

    I’d say: ‘Once you’re on Ascension and you see the brick column, that driveway right after is mine.’ We’ve been working hard on that as well,” Cue says, adding that the future might be Siri telling you to “make a left at the yellow house”.

  • snowbell@beehaw.org
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    2 years ago

    My SO just upgraded to an iPhone and she keeps talking about how much better the voice directions from CarPlay with Maps are. Sitting outside a fitting room right now, she said “Now these are my kind of directions” on the way here.

    • upstream@beehaw.org
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      2 years ago

      Personally I’m a huge fan of TomTom Go. It’s free to try out, but costs money if you want to use it for anything but a negligible amount.

      TomTom has really dialed in the turn by turn directions over the years, and of all the navigation software I’ve tried over the years they still reign on top.

      And in a country littered with speed cameras I’m more than happy to cough up $20 a year for a family subscription.

      • daq@lemmy.sdf.org
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        2 years ago

        I haven’t tried their app, but my car, unfortunately, has TT built in. Still looks and works as bad as it did 15 years ago on my Windows phone. I accidentally started it once when I didn’t notice that my phone didn’t connect via Android Auto. I’d rather Mitsubishi just included nothing when negotiations with Google failed.

        • upstream@beehaw.org
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          2 years ago

          I’ve used TomTom on iPhone since 2010. Improvement is huge.

          I do suspect your complaint is more likely to be directed towards the hardware and touch interface of your infotainment than the software, but a satnav with outdated maps is not worth much IMO.

          If you’re looking for something for free I can also recommend Here. Also great for when you are traveling where roaming is expensive as it allows offline search and routing.

          • daq@lemmy.sdf.org
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            2 years ago

            I’ve been spoiled by free roaming with T-mobile so I just use Google maps everywhere. It also let’s you download areas where you expect to travel in case there’s no reception.

              • daq@lemmy.sdf.org
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                2 years ago

                Not sure what you mean by plan routes but you can definitely find destinations in downloaded maps and navigate to them offline.