

You picked an excellent time (in terms of consumer choice on NAS’s). I’ve been using a DS920+ for the past few years, and the software is solid (e.g. the core apps like Drive, Photos, etc). Synology is (was?) also always number one in terms of security. But honestly, there’s little to no reason to expose your NAS to the internet these days since tools like Tailscale make life a lot easier (and safer).
That being said, I also was a beta tester for Ugreen’s NAS(es) last year. Their software sucked at the time, but it’s gotten way better. The hardware itself is gorgeous, and they don’t skimp on parts. The one I have is one they never intended to sell in the US: DX4700 (they sell the DXP4800). This one has an Intel N5105 (predecessor to the N100), 8GB RAM, and dual NVME slots (for cache or for storage). Plus they listened to us testers when we told them to allow third party OS installs without voiding the warranty (e.g. OpenMediaVault, etc).
Point is, no matter who you go with or if you build your own, it’s a good time (minus tarrifs).
Yeah but it’s like 100 devices, I think. And I believe 3 users (meaning under one account; sharing a device with someone who makes their own account doesn’t count as a “user”). You’re right, but they’re pretty generous.
I don’t think it takes many resources to provide the service to consumers; it’s not like you’re using any of their bandwidth (minus the tiny amount used for coordination between clients). Oh, or if you use their DERP servers (encrypted, but still).
In general, people should know there are self hosted, truly private options, though. So thanks for mentioning Headscale.